Low stock & price drop alerts

Email shoppers when a product in their wishlist is running out or goes on sale.

Where: Wishlist Settings → Email Templates → Campaign Settings

Both alerts go to signed-in customers who have the product in a wishlist. Both need the Enable chase emails master switch on, and both count toward your promotional email allowance.

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Low stock alert

Requires Low Stock Emails in your plan.

Turn on Enable Low Stock Alert.

Setting	Default	Meaning
Stock Threshold	5	Alert when a product’s stock is at or below this number, and above 0
Max follow-up attempts	2	Maximum number of low-stock emails per wishlist (1–10)

• The check runs once a day at 10:00 UTC.
• A wishlist gets at most one low-stock email every 24 hours.
• The email uses the Low Stock Alert template.

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Price drop alert

Requires Price Drop Emails in your plan.

Turn on Enable Price Drop Alert.

• The app records wishlisted product prices every 6 hours. When a price goes down, the product qualifies.
• The check runs once a day at 11:00 UTC. The app confirms the current price before sending.
• Each wishlist gets one email for the product with the biggest drop, showing the old price struck through.
• A wishlist gets at most one price-drop email every 24 hours, and at most 2 in total.
• The email uses the Price Drop Alert template.

A price drop that happens and is reversed within the 6-hour window is not detected. For a flash sale, keep the new price for at least a day.

There is no back-in-stock email. Products that are sold out are skipped by both alerts.