> ## Documentation Index
> Fetch the complete documentation index at: https://codebeans-wishlyst.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Manual reminder emails

> Send a one-off email to a customer about their wishlist.

> [!NOTE]
>
> Requires **Manual Chase Emails** in your plan.

Use a manual email for a personal touch: a VIP customer with a full wishlist, a product that is about to sell out, or a private offer.

**1. Find the wishlist**

Go to **Customers → All Wishlists** and find the customer's wishlist.

**2. Click Send Chase Email**

The action appears when the customer has an email address and the wishlist has products.

**3. Choose a template**

| Template | Default subject |
| - | - |
| First Reminder | Your wishlist at *your shop* |
| Second Reminder | Your saved items are waiting |
| Third Reminder | A quick look at your wishlist |
| Final Reminder | Last reminder about your wishlist |
| Low Stock Alert | Items are running low |
| **Custom Email** | Write your own subject and HTML body |

**4. Preview and send**

## Custom email placeholders

| Placeholder | Replaced with |
| - | - |
| `{{customerName}}` | Customer's name |
| `{{wishlistName}}` | Wishlist name |
| `{{shopName}}` | Your store name |
| `{{shopUrl}}` | Your store URL |
| `{{items}}` | Product cards for the wishlist's items |
| `{{stockCount}}` | Stock count |
| `{{wishlistPageUrl}}` | Link to the wishlist page |

```html Example theme={null}
<p>Hi {{customerName}},</p>
<p>Your <strong>{{wishlistName}}</strong> list caught our eye. Use code <strong>VIP10</strong> for 10% off this week.</p>
{{items}}
<p><a href="{{wishlistPageUrl}}">View your wishlist</a></p>
```

Manual emails are promotional. They count toward your monthly allowance, and are not sent to shoppers who unsubscribed or whose address bounced. They also need the **Enable chase emails** master switch on.


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